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New Contributor

We have GoToWebinar Pro but still shows only 100 seats

We recently updated to GoToWebinar Pro and the account still shows 100 seats instead of 500 seats. Our rep said the account or site did not change but the seats were supposed to update and they have not. Can any one please help? We have an important Webinar tomorrow and need the extra seats. Thank you.

2 REPLIES 2
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LogMeIn Contributor

Re: We have GoToWebinar Pro but still shows only 100 seats

Hi Cindra,

I apologize for the provisioning delay.  If this request is still unresolved, please click on my Community name to confirm your admin email address so I may check on the status of your contract adjustment. 

 

Thank you.

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New Contributor

Re: We have GoToWebinar Pro but still shows only 100 seats

Yes, we are now up and running with GTW Pro. Thank you for checking up on me. 

Cindra