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New Contributor

Webinar payment receipt - language

I have added a payment for a non-English webinar. I tested the process by registering for the webinar and paying using my credit card. My question concerns the payment receipt. Does the payment receipt come from my credit card provider or from GoToWebinar? If from GoToWebinar, how is the language of the payment receipt chosen? 

 

Thank you.

3 REPLIES 3
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LogMeIn Contributor

Re: Webinar payment receipt - language

@genquebec  The receipt technically comes from Stripe payments, and you should receive an email shortly afterwards confirming the purchase.

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New Contributor

Re: Webinar payment receipt - language

How do I get Stripe to send the payment receipt to the participant in the language of the webinar? Or could they only send the payment receipt in the language the Stripe account was created with? For example, if my Stripe account was set-up in English, but my webinars are created in various languages i.e. English, French, Spanish, and a participant paid for a French webinar, I was hoping Stripe would send the participant their payment receipt in French.

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LogMeIn Contributor

Re: Webinar payment receipt - language

I'm sorry, that type of language recognition is not yet available with payment integrations.