cancel
Showing results for 
Search instead for 
Did you mean: 
rebecca3
New Contributor

Webinar reminders for attendees has wrong time

The reminders that go out to attendees have the wrong time. The time in the reminders is Central Standard Time (CST) instead of Central Daylight Time (CDT). wrong time on reminderwrong time on reminder   So it shows the webinar an hour earlier. The webinar was set up with the correct daylight time. Correct time on set upCorrect time on set up  Why does this happen and how can we fix it. This is the second month where we have had this problem.  The reminder emails don't show the time until after they are sent, so we can't preview and check ahead of time.

3 REPLIES 3
AshC
LogMeIn Contributor

Re: Webinar reminders for attendees has wrong time

@rebecca3  If I'm reading your image correctly, did you schedule the webinar for EDT?  

 

Does this email show the correct time and date, but 'daylight' instead of 'standard' ? 

rebecca3
New Contributor

Re: Webinar reminders for attendees has wrong time

No, the time is off by one hour because it is standard time.  The webinar is scheduled for daylight time.

AshC
LogMeIn Contributor

Re: Webinar reminders for attendees has wrong time

Thanks for your patience.  We are working to correct some time conversion problems currently and I hope this one will be included in the coming weeks.