attendee report missing questions

[rebecca3]

I held a live webinar today and the audience asked questions. The attendee report shows 7 questions. There were an additional set of questions that do not show up in the report. The questions from at least three attendees are missing. Two of the attendees who asked questions were on the web, while other was on the app. Can the questions be recovered?

[KateG]

Hi @rebecca3 welcome back to the Community

I'm not sure why some of the questions are missing. I do see that you have an open ticket with our support team who are currently investigating. That seems like the right move, they should be able to take a deeper look into the Webinar reporting.