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New Contributor

attendees hear system voice in loop

Hi during a webinar, I started the transmission and all was ok like always. But attendees called me saying that they could see panelist webcam and screen, but they keep hearing system voice telling them "webinar will start soon". Someone can explain me if I did something wrong or if there is some kind of bug?

 

Thanks

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LogMeIn Contributor

Re: attendees hear system voice in loop

@CF-nume  Do you recall if this was a regular / live webinar broadcast, or a webcast webinar schedule?

 

Were you in practice mode for some time before the broadcast began? 

Did you hear the operator state to you "The broadcast is now starting" when you began the audio portion?