When I generate a multi-sesssion attendee report, and the starting dataset is too big, the report is supposed to get emailed to me.
when this happens, the following popup is displayed.
"We’re almost done!
When you’re report is ready for download, we'll send a download link to your email.
You can safely exit this page now if you would like."
I never get the report, which is a weird behavior, however, i'm honestly more bothered by a typo:
The popup text should be changed: should be 'When your report is ready' insetad of 'you're'.
You're right --- we should adjust the spelling for that reporting message.
If you are not receiving an email upon completion, is the report available online when you log back in?
I don't see anywhere that analytics driven reports get saved in any screen adjacent to https://analytics.gotowebinar.com/analytics/sessions . Happy to take a look if you can guide me.
If I am on the new UX for gotowebinar, that link provided redirects me to https://dashboard.gotowebinar.com/. I don't see anything relevant there.
If I revert to the classic UX, i land here https://global.gotowebinar.com/reporting/onlineReports.tmpl on a 'webinar insights' page - but there's no link to the complied csv/xls multi-session attendee report that i generated.
alas. Thank you for your continued help.
the past 365 days worth of sessions, as a .csv.
Past 6 months version of the report ran fine, 136kb file, ~600 rows - so i'd wager that the file that I'm trying to output and is failing is approximately double that.
Generating 2 separate files as 1-6 months back plus 7-12 months back as two separate files works fine. I can get my data that way and combine the two output files manually to meet my reporting requirement.
No biggie. but, creating one big file of 1-12 months fails silently and thats bad.
@rois After checking with the development teams, we are planning some improvements to the reporting flexibility. Unfortunately there isn't an immediate time frame, but I'll update this thread with new info as I hear it.