The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

clariontec's avatar
clariontec
New Contributor
4 years ago
Solved

Can't change settings mode

On the site, when i try to clik the setting mode to "Full", the "Minimal" option is automatcly marked witch disabled gray collor, but with the description of full mode. And when save it, it realy go to minimal mode...

  • AshC's avatar
    AshC
    4 years ago

    Hi all,

    I apologize for the settings mode issue.

    We are currently investigating the cause and should have a fix soon.

     

10 Replies

  • stephanmitkov's avatar
    stephanmitkov
    Active Contributor
    4 years ago

    Now, the change settings mode works for me again!

     

    Regards,

    Stephan

  • GlennD's avatar
    GlennD
    GoTo Manager
    4 years ago

    Hi,

     

    I apologize for the frustration. I am checking with our team for an update on this issue.

     

  • enrikodimitrov's avatar
    enrikodimitrov
    Active Contributor
    4 years ago

    It is still not fixed for me as well. The circle above "Full" cannot be marked although the window below "Full" is marked and when click on "Save" the "Minimal" mode is activated.

     

     

  • enrikodimitrov's avatar
    enrikodimitrov
    Active Contributor
    4 years ago

    Dear AshC ,

    any update on this issue ?

    It is quite important to have this fixed already by now, it has been more than 2 weeks and this function is mandatory for our daily work!

    Regards Enriko

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi all,

    I apologize for the settings mode issue.

    We are currently investigating the cause and should have a fix soon.

     

  • ljupkaline's avatar
    ljupkaline
    Visitor
    4 years ago

    I also have the same problem, cannot change client interface mode to full.