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Dan2020
New Contributor

Can't use paid subscription

Hello,

I paid $49 for a "LogMeIn Hamachi Standard" 1-year subscription. I see it in Settings > Subscriptions.
Now I want to create a network that supports more than 5 users, and I can not select subscription I paid for.
Web page is giving me option to buy another yearly subscription, or use free one.

How can I create network that supports more than 32 users without paying again?

1 ACCEPTED SOLUTION

Accepted Solutions
Dan2020
New Contributor

Re: Can't use paid subscription

I have an update to my case.

In less than 24 hours after payment, subscription become available while creating new network. Unattended access is activated automatically and it works when user locks screen or when closing remote desktop session.

 

I think it's better to select subscription when creating new network rather than selection subscription from Hamachi homepage.

View solution in original post

1 REPLY 1
Dan2020
New Contributor

Re: Can't use paid subscription

I have an update to my case.

In less than 24 hours after payment, subscription become available while creating new network. Unattended access is activated automatically and it works when user locks screen or when closing remote desktop session.

 

I think it's better to select subscription when creating new network rather than selection subscription from Hamachi homepage.