Cancel LogMeIn subscription

[Pharmarthamachi]

Good morning :

I want cancel LogMeIn subscription.

How can you create a direct ticket since on the page there is no contact email and the region I belong to is not listed of calls. Thanks.

[GlennD]

Hi @Pharmarthamachi,

I have submitted a support ticket for you, a representative will be in contact to assist further.

[m72]

Hello,
on 9/12/2023 the amount of €88 was deducted from my bank account for 2 "standard" networks. However, I have only used one of these networks for several years. I switched from "Standard" to "Free" a few years ago, believing that I would only be automatically charged for one network after that move.

Today I also canceled the second "Standard" network and switched to "Free." I no longer need your paid services. Please provide information on how to unsubscribe. There is no email contact anywhere. Unfortunately, it is not even possible to delete the entered credit card information.

Thank you.

[GlennD]

Hi @m72,

Please contact our support team: How do I contact Hamachi Customer Support? 

[m72]

I would like to contact support, but the only option is by phone and that doesn't suit me. Support is not in the Czech language. I can communicate in English by e-mail, but not by phone.
Thank you in advance for any contact where it is possible to write my problem.

[GlennD]

@m72 I have opened a support ticket for you, someone will be in contact to assist further.

[m72]

you are the best thank you very much

[james19]

I would also like to cancel my logmein subscription and have been trying to do so for some time. there is no way to do it online that i can find. just got charged today and i need that canceled. we do not use the service.

[GlennD]

Hi @james19, I see that you have opened a support ticket already, a representative will be in contact to assist.

How to modify or cancel your subscription

[m72]

Hello, I still haven't heard from anyone, I really don't want the subscription, I need to cancel it. Thank you for any solution.