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moonsangwook
New Contributor

Hamachi Cancellation And Refund

I live in Korea, so it is difficult to contact me by phone.
I have already paid and would like to know how to cancel my subscription and receive a refund.

 

3 REPLIES 3
GlennD
GoTo Manager

Re: Hamachi Cancellation And Refund

Hi @moonsangwook,

 

I have opened a support ticket for you and someone will be in contact to assist you further.

 

Glenn is a member of the GoTo Community Care Team.

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moonsangwook
New Contributor

Re: Hamachi Cancellation And Refund

Glenn D Thanks for your help.
I confirmed that my subscription was cancelled.
But I still haven't received a refund, so I want to know if I can get a refund.
Thanks again for your help.
Have a nice day!
GlennD
GoTo Manager

Re: Hamachi Cancellation And Refund

Hi @moonsangwook, once your support ticket is assigned to a representative they will email you regarding the refund request.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training