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Antunes
New Contributor

How do I update my Credit Card information?

My credit card has expired and I need to change the details to a new card. How do I do this?  I can't find how to do it. I need help! I can't find Billing / Payment method / Edit your payment method / Modify the information as needed and save your changes.

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: I can't renew my hamachi account

Hi @Antunes, welcome to the community.

 

We have a full Billing Guide here: https://support.logmeininc.com/hamachi/help/logmein-hamachi-billing-user-guide 

 

How do I update my credit card details?

 

 

Before you begin: You must be the Master Account Holder to see the billing information of your account.

  • Only one payment method can be kept on file at a time.
  • We accept all credit/debit cards.
  • The card on file will automatically be charged according to the payment plan you chose when signing up (monthly/annually).
  1. Sign in to GoTo Admin.
  2. Select Billing, and then choose the Payment method tab.
  3. To edit your payment method, select Edit (pencil) icon Edit.
  4. Modify the information as needed and save your changes.
  5. Add or modify your billing information and payment method as needed.

 

Glenn is a member of the GoTo Community Care Team.

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View solution in original post

2 REPLIES 2
GlennD
GoTo Manager

Re: I can't renew my hamachi account

Hi @Antunes, welcome to the community.

 

We have a full Billing Guide here: https://support.logmeininc.com/hamachi/help/logmein-hamachi-billing-user-guide 

 

How do I update my credit card details?

 

 

Before you begin: You must be the Master Account Holder to see the billing information of your account.

  • Only one payment method can be kept on file at a time.
  • We accept all credit/debit cards.
  • The card on file will automatically be charged according to the payment plan you chose when signing up (monthly/annually).
  1. Sign in to GoTo Admin.
  2. Select Billing, and then choose the Payment method tab.
  3. To edit your payment method, select Edit (pencil) icon Edit.
  4. Modify the information as needed and save your changes.
  5. Add or modify your billing information and payment method as needed.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training
Antunes
New Contributor

Re: I can't renew my hamachi account

Ok, seguindo as instruções o problema foi resolvido, obrigado pela ajuda!