The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

202405156's avatar
202405156
New Member
2 years ago

I want to leave my account

Please delete my account
 

Hello.

 

I would like to delete my LogMeIn - Hamachi account, and obviously any kind of data associated with the account you may have (and shouldn't keep once the account is deleted).

I don't use LogMeIn - Hamachi, nor intend to use it, as such I don't want anything to do with it, not being able to delete an account is a security issue if the service gets a security leak/breach in the meantime.

 

I went to multiple FAQs and guides within 'GoTo' to delete this account, and also called a support number that never answered, and there are no solutions to remove my account. I'll keep posting this same topic as long as my account is not deleted.

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Hi there, 

     

    I checked the email and wasn't able to find a case or account. You can reach out to customer support here

     

    If that doesn't work, you can PM me the email associated with the account and I can create a case for you. To PM me click on my username KateG on the left, in the next window you will see the option to send me a message on the top right.