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cancellation subscription and refund

I want to make a cancellation for my subscription because the subscription is auto renewal and charged into my bank account. I can't remove my card from payment method and now I have been charged even I don't want to subscribe it.
I live in Taiwan and there is no contact support from Taiwan.

GoTo Moderator

Re: cancellation subscription and refund

HI @alan_5554, Sorry to hear this. 


I do see that you have a case open, I'm adding your message here and asking that they contact you back. 

Kate is a member of the GoTo Community Care Team.

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