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Forum Discussion

Visionbp's avatar
Visionbp
New Contributor
3 years ago
Solved

i can't renew purchase hamachi network subscription.

 
when i try it appear message page.

Only the Account Holder can purchase subscriptions for this account.

how to do ?

  • Hi Visionbp, welcome to the community.

     

    I have opened a support ticket for you with our billing team. They will contact you via email to assist.

     

4 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi nicucata8499, I see that you opened a support ticket and you issue has been resolved.

     

  • Visionbp's avatar
    Visionbp
    New Contributor
    3 years ago

    but now still cant subscription.
    what i have to do please.

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi Visionbp, welcome to the community.

     

    I have opened a support ticket for you with our billing team. They will contact you via email to assist.