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OJ2
Active Contributor

Azure Conditional Access blocking LastPass on iPhone

Hi All

We use Lastpass Enterprise, using federated Azure login.  All works fine on PC's.  Conditional Access in Azure is setup to ensure that users can only log into the SSO resources ( 250+) from InTune managed devices.  It requires that authentication requests from from Chrome or Edge. 
Lastpass has its own browser and does not send the authentication request via Edge or Chrome so therefore its getting blocked and users cannot log in. 
LastPass say that they are aware of this.  its not a fault with their product its more of a change they need to make to enable their product to work with AAD Conditional Access rules.  
Has anyone found a way round this?

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8 REPLIES 8
Kenneth23
Active Contributor

Re: Azure Conditional Access blocking LastPass on iPhone

Did you ever resolve this issue?  We're having a similar problem.

Using Microsoft MDM to manage the LastPass application, however, when someone tries to log in on android, it'll redirect them to enroll now even though their devices are already enrolled, and when they click enroll, it'll go to an error page.

For iPhone, they'll have the same issue you mentioned.

 

-Ken

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OJ2
Active Contributor

Re: Azure Conditional Access blocking LastPass on iPhone

Hello Kenneth,

unfortunately not resolved yet and we have been putting a lot of pressure on LogMeIn to resolve it.  we have case ref 14278431 and I highly recommend that you speak to your account manager and let them know that you are seeing the same issue.   The more people that get onto them about this, the faster they will resolve.  

this was the last update:  

Timeline: This issue was first reported to support in late November 2020. Our team is working on this with highest priority. Our current ETA is mid-January 2021.

Kenneth23
Active Contributor

Re: Azure Conditional Access blocking LastPass on iPhone

Thanks, OJ2.  Will do, appreciate it.

Kenneth23
Active Contributor

Re: Azure Conditional Access blocking LastPass on iPhone

Also found this archived thread about the issue, which could be similar to the issues we're facing:
Adobe Acrobat and Laspass both asking to enroll, but already installed in Work Profile : Intune (red...

Oscarr
New Contributor

Re: Azure Conditional Access blocking LastPass on iPhone

Any updates from LastPass on this yet?

OJ2
Active Contributor

Re: Azure Conditional Access blocking LastPass on iPhone

Nothing, nadda, nichts, zlich, diddly squatt

RachelO
LogMeIn Contributor

Re: Azure Conditional Access blocking LastPass on iPhone

Hello,

 

I've checked with our development team and unfortunately at this time there are no plans to add support for this new functionality that was introduced by Microsoft. The level of work required would draw too many resources away from development work that has already been prioritized for 2021.




RachelO is a member of the LogMeIn Community Care Team.

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OJ2
Active Contributor

Re: Azure Conditional Access blocking LastPass on iPhone

 This is hugely disappointing and will have a severe impact on our ability to roll the product out globally, and will massively reduce my advocacy of LastPass.  i urge LogMeIn to reconsider this position.  Many of your customers are using conditional access.