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ClémentGregoire
Active Contributor

Can not add new users to groups

It is not possible to add new users to a group using the administration panel.

When I select a group I see this link:

ClmentGregoire_0-1654587043900.png

Which only allows me to see this (list + remove users)

ClmentGregoire_1-1654587132441.png

It seems this new administration panel is quite buggy.

1 ACCEPTED SOLUTION

Accepted Solutions
ClémentGregoire
Active Contributor

It seems that there is now a new "Assign users" button" (that disappears after clicking the misleading "View & edit all users") that does what I was looking for. This can be closed.

ClmentGregoire_1-1655219340125.png

 

View solution in original post

4 REPLIES 4
AshC
GoTo Moderator

Hi @ClémentGregoire 

Looking at your LastPass account, it seems you have reached the maximum number of users currently allowed under the license agreement.  Let me know if you want help increasing this limit. 

 


Ash is a member of the GoTo Community Care Team.

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ClémentGregoire
Active Contributor

I am not speaking of creating a new user, but adding an existing one to a group...
This works fine in the old administration panel but can not be done in the new one.

AshC
GoTo Moderator

Sorry I'm not quite sure where you're experiencing the trouble there.  Are you able to create a recording / screencast of how you are adding the user to the group? 

 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
ClémentGregoire
Active Contributor

It seems that there is now a new "Assign users" button" (that disappears after clicking the misleading "View & edit all users") that does what I was looking for. This can be closed.

ClmentGregoire_1-1655219340125.png