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New Contributor

Security Center - No options

I am in my Security Center and it shows my score, but I have no options as I should.  All it says is "add items to your vault".  It's as if it is not seeing any of my vault, but my score is showing.  Also, I'm the Admin.

 

Same with the Dark Web Monitoring.  It says "add items to your vault".  Am I missing something that needs turned on?   I've attached a screenshot.

lastpass.png

 

3 REPLIES 3
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LogMeIn Contributor

Re: Security Center - No options

Hello,

 

Could you try logging out of your LastPass account and logging back in to see if the Security Dashboard is then able to update and "see" the items in your Vault?




RachelO is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Security Center - No options

I did that.  I noticed I can see my vault if I go directly from the web or my desktop shortcut, but not if I go to my vault from my web extension.  Weird. 

Highlighted
LogMeIn Contributor

Re: Security Center - No options

Thanks for the information, that definitely isn't expected behavior. Could you try uninstalling the LastPass extension from your browser and reinstalling from here to see if that resolves the issue with the Security Dashboard? https://lastpass.com/download




RachelO is a member of the LogMeIn Community Care Team.

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