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New Contributor

Can't log in on iPhone, can log in on iPad & Laptop


My name is Michael, I’m on the wrong side of 70 and I’m very frustrated with a problem I don’t seem to be able to solve.   My master password works on my iPad & Laptop but not my iPhone. Why is it so?   I’ve tried everything I can think of including carefully copying the master password onto the iPhone but I still get the same message, ‘Invalid email or master password’


can anyone offer any advice?    I’d much appreciate it.



LogMeIn Contributor

Re: Master Password



So that we can investigate and so that you don't post any private account information publicly, could you send me a private message with your LastPass account email address? To send me a private message, please click my username to view my profile, then click the blue "Send a Message" button in the upper right.

RachelO is a member of the LogMeIn Community Care Team.

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