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scott216
New Contributor

Face ID is almost useless

When I open LP on my iPhone 12, I get the Face ID attempt prompt.  But almost always LP then asks me for my password.  Face ID works all the time to unlock my phone, so it's working.  I assume LP asks for a password if enough time has passed since the last login, regardless if Face ID was successful.  The whole idea of Face ID is so I don't have to enter my password, so why do I still have to enter it 90% of the time?  

1 REPLY 1
KJZieg
New Contributor

Re: Face ID is almost useless

It has been months since face ID worked with LP on my iOS devices.  Support from LP has been useless as well.