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Randomperson
New Contributor

Ios15/iPad: Yubikey no longer supported?

It seems like the app no longer supports yubikey after the upgrade to ios15 (worked previously via usb-c on device). Is there a specific reason for this sudden change of heart?
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Accepted Solutions
RachelO
Retired LogMeIn Contributor

Re: Ios15/iPad: Yubikey no longer supported?

Hi @Randomperson,

 

If you're encountering issues with setting up or using YubiKey NEO to authenticate your LastPass account on your iOS device, please follow the troubleshooting steps outlined in this support article: https://support.logmeininc.com/lastpass/help/having-trouble-with-yubikey-on-your-iosdevice 
 




RachelO is a member of the LogMeIn Community Care Team.

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RachelO
Retired LogMeIn Contributor

Re: Ios15/iPad: Yubikey no longer supported?

Hi @Randomperson,

 

If you're encountering issues with setting up or using YubiKey NEO to authenticate your LastPass account on your iOS device, please follow the troubleshooting steps outlined in this support article: https://support.logmeininc.com/lastpass/help/having-trouble-with-yubikey-on-your-iosdevice 
 




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

View solution in original post

Randomperson
New Contributor

Re: Ios15/iPad: Yubikey no longer supported?

Thank you for replying

A uninstall/reinstall resolved this issue (before reinstallation the app reported that the device did not support yubikey mfa). For some reason something must have gone wrong during the update from iOS 14 to iOS 15.

Happy camper
NetDoc1
New Contributor

Re: Ios15/iPad: Yubikey no longer supported?

I have the same issue.  Yubikey not working specifically with LastPass.  Works fine with all my other apps.  I did a reinstall and reboot and it still doesn't work.