Good Morning All,
Yesterday i tried updating a password on my iphonein the last pass app and was met with an offline error. I shrugged it off, but now i tried again today and same issue.
I cleared cache, rebooted phone... still working offline.
I removed app, rebooted phone, reinstalled and now i cannot login at all...
No network connectivity detected, and no local cached data found, enable wireless or Wi-Fi connection
I note that every other app is accessing my cellular with out issue. I did update to ios15 last week and suspect that is the issue.
I have confirmed that data is turned on under cellular.
WTF is going on??? I also wish to note how horrible the support pages are. Tried searching and have no option to lodge a case...
Solved! Go to Solution.
If you've already tried these steps in the app:
and the issue is still happening, please create a ticket for the support team so that they can investigate and fix this issue by scrolling down and clicking Contact Support at the bottom center of this page: http://link.lastpass.com/community
If your tried the above steps and the issue is still happening, please create a ticket for the support team so that they can investigate and fix this issue by scrolling down and clicking Contact Support at the bottom center of this page: http://link.lastpass.com/community
This is just a workaround. I think Lastpass needs to fix it to work under the new secure iCloud settings if this is the issue. It doesn't explain why the app works under Wi-Fi without any issues. This issue is only when using Cellular data and it locks you out of all your apps and sites that require passwords. I found out the hard way when I upgraded to a new iPhone today.
Went out and couldn't log in to any of my apps or sites until I came home where I had Wi-Fi.
If you are experiencing a "Login Failed - No network connection" error when using LastPass on your iOS device, here are some troubleshooting steps you can try: DGME
Check your internet connection: Ensure that you are connected to a stable Wi-Fi or cellular network. You can try turning your Wi-Fi off and on or resetting your cellular data by going to Settings > General > Reset > Reset Network Settings.
Restart your iOS device: A simple restart of your iPhone or iPad can help to clear any temporary issues with the device's network settings.
Update LastPass: Ensure that you have the latest version of the LastPass app installed on your iOS device. You can check for updates by going to the App Store > Updates.
Check your LastPass account status: Make sure that your LastPass account is active and that you have not exceeded the maximum number of devices allowed for your account.
Try logging in through a different network: If you are still unable to log in, try connecting to a different Wi-Fi or cellular network to see if the issue is specific to your current network.
Contact LastPass support: If none of these steps resolve the issue, contact LastPass support for further assistance, Contact Support at the bottom center of this page: http://link.lastpass.com/community
I hope this helps!