Lastpass authenticator prompts but no Accept button shows in iOS 16.5

[ylandra]

I have made sure that all my OS is up-to-date and the app is up-to-date. I haven't tried reinstalling because I really don't want to lose all the two-factor keys in the app. I was wondering, is anyone else is experiencing this?

[FiloPhile]

Yes, The authenticator is broken.  I opened a support ticket for this.  It seems like there might be some buttons that are offscreen, but since the screen can not be scrolled, all you can do is stare at the clock and wonder how this got past testing.

The workaround is to select an alternative 2FA method and log in with the number that you are given for LastPass in the authenticator, but of course, since the authenticator is locked up, you have to close it and re-open it.  Warning, it may go right back to the countdown screen, so you may have to close and re-open it multiple times. Eventually, you can go get to the numbers and go back to the old way of typing in a six digit authentication code.

[David80]

06-13-23

It's still broken. There are no updates in the app store.

[ylandra]

I've been memorising the 2FA numbers before I hit enter on the password, so I don't have to go through the doomsday loop. Seems like they could just revert the update.
Thanks for submitting the bug!

[unentschieden]

I have the same problem. Maybe it's good if we post our smartphones, I think it might have to do with a lower resolution then the most recent ones. I for one have a iphone se 1. gen.

[ylandra]

I have an iPhone SE, generation 2. I just recently updated to iOS 17 (Beta) and it's now working with that update.  I had got into the habit of memorizing the code before hitting enter on my password, so I could use the code before it disappeared. I hope that helps.