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tryk
Active Contributor

authenticator auth "confirm"

I recently upgraded from my old note 8 to a s22 ultra and the functionality is different on the authenticator.

Is this something i messed up or just how it now functions ? 

Thanks, 

 

  • old phone: 
    • open authenticator
    • iris detection kicks in automatically
    • eyes scanned complete and instantly opens the app
  • New phone:
    • open authenticator
    • prompt to use fingerprint OR iris
    • Once you select iris it scans 
    • Then you have to select confirm for it to open the app

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
tryk
Active Contributor

Contact support as no one commented.

 

I moved to s22 ultra and this is an issue with how the app works on the newer phone. 

Developers are looking into fixing it so that you dont have to take 3 steps to authenticate.

View solution in original post

1 REPLY 1
tryk
Active Contributor

Contact support as no one commented.

 

I moved to s22 ultra and this is an issue with how the app works on the newer phone. 

Developers are looking into fixing it so that you dont have to take 3 steps to authenticate.