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DeWil666
New Contributor

All my Passwords are scrambled or empty

Hi Support,

 

all my Passwords are Empty or scrambled with some Chinese letters. I have not noticed any malicious activity on any of my accounts and I can still log in to LastPass, but ALL PASSWORDS and Notes and Data are gone!!!! 

 

Please help!

DeW

3 REPLIES 3
AshC
GoTo Moderator

@DeWil666   I apologize for the Vault confusion there.

 

You can try these possible solutions to return your missing data:  https://support.logmeininc.com/lastpass/help/why-is-my-lastpass-vault-contents-blank-missing-or-has-... 

 


Ash is a member of the GoTo Community Care Team.

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veronicaalves77
New Contributor

I tried the steps above but it is still the same.

jlock
New Contributor

I am having the same issue (for the 2. time )

Following here and hope for a solution