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Leap-Frog
New Contributor

Can't log in to LastPass

It looks like i have broken your site or you just have not covered everything for my scenario. I am sure i am not the only one.

I have tried to use the Lat pass but I got distracted the first time. and closed my computer.
When i attempted again, whatever I tried I was unable to get back in or even recover my account.

I have deleted and re downloaded the Chrome ext which apparently made things worse.

Can you please help. I have not been able to use Last pass so i will not lose anything if you delete my account.

HELPPPP!!! I have spent way too much time on this. This is my last effort.

Thank You.

*post edited by moderator to remove sensitive account information

1 REPLY 1
RachelO
LogMeIn Contributor

Re: LastPass broken

Hi @Leap-Frog,

 

Have you forgotten your master password, or do you know your master password? Could you let us know what the exact error message you see when trying to log in to LastPass here is ? https://lastpass.com/?ac=1

 




RachelO is a member of the LogMeIn Community Care Team.

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