Cannot receive any emails from lastpass

[JonnaE]

Hi, I am a free user and I cannot receive any emails from my account. I cannot login, and I am also using a new device. (I do not have access on my old device anymore).
Please help me to resolve it. Thank you

[Rebecca_S]

Hi @JonnaE  - thank you for your question. 

If you are not seeing verification emails, it may be because you have set up a Security email. If you have set up a Security email address, please check that inbox as the email was sent there. Also, please be sure that you have added do-not-reply-support@lastpass.com as contacts and to your email filter's allow list, then prompt LastPass to send you another verification email.

For more information on verification emails, please visit: https://support.lastpass.com/help/why-is-my-device-not-recognized-when-i-log-in-to-lastpass-lp010154

Let me know if this helps!