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JamsT33
New Contributor

Changed account email, but need to change it back. Browser not recognized.

Hello,

Years ago, I changed my account email. Now, I would like to change it back to the old email but I get a prompt the the email is already in use, and lastpass doesn't recognize the browser while doing an account recovery for that email. Any suggestions? 

1 REPLY 1
AshC
GoTo Moderator

Re: Changed account email, but need to change it back. Browser not recognized.

Hi @JamsT33

Did you have that old email address as your security email address by chance? 

 

If not, then I would suggest deleting the account you want to use by following these directions, and then changing your LastPass login email address to it once complete. 


Ash is a member of the GoTo Community Care Team.

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