cancel
Showing results for 
Search instead for 
Did you mean: 
alfons721
New Contributor

Editing Secure Notes on iPhone won’t save

When I edit existing secure notes on my iPhone and save them they actually don’t save! The app displays a message that the changes are saved, but when I reopen the note all changes are gone.
Only when I edit online via the browser things are saved correctly. How can this be? It is really annoying...

Does anyone else experience this issue?

Regards, Alfons
2 REPLIES 2
Ciberpine
New Contributor

Re: Editing Secure Notes on iPhone won’t save

Yes, I have the same problem on an Android phone. This is new. I have been able to edit on the phone and save the edits previously.
RachelO
LogMeIn Contributor

Re: Editing Secure Notes on iPhone won’t save

Hi @alfons721,

 

 Could you try these steps to see if that fixes this issue? In the app, tap Settings > Actions > Refresh Vault & Clear LastPass Cache. Log out and log back in. If that doesn't work, try uninstalling the app, restarting your device, then reinstalling.




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!