Gmail can not receive "LastPass Security Notification: Login attempt blocked" verity mail.

[Jameszhan]

My Gmail can not receive "LastPass Security Notification: Login attempt blocked" verity mail since Jun.2021, So I can not log in my LastPass account. Can anyone know how to fix it? 

[AshC]

@Jameszhan  Was June, 2021 the last time you successfully logged into LastPass there?  If so, you might consider resetting the account itself.   If you cannot forgot the Gmail account login, then I suggest going through the password reset option for Google accounts. 

[Jameszhan]

Hello AshC

Thank you so much for your fast reply.

Actually, I can log in last month,  I do remember my LastPass password, and my Gmail is still workable.

The problem is LastPass asked me to double verify again via the link from the email. But I can not receive LastPass email since June, 2021.

I can not reset my account because I still need all these password records in my LastPass account.

[GlennD]

Hi @Jameszhan, welcome to the community.

If your Gmail account still works, can you please explain why your Gmail cannot receive these emails? These are the 3 email addresses we use to email customers:

• support@lastpass.com
• do-not-reply-support@lastpass.com
• support-replies@logmein.com

[Jameszhan]

Dear GlennD

Thank you for your fast reply. Yes my gmail account still work. 

My account was attempt blocked before because I use VPN, the network was changed so LastPass blocked my account for security reasons, but I can get an email to verify it. The sender is do-not-reply-support@lastpass.com.

I don't know why I can not receive the LastPass email anymore. I check my spam box, still can not find these emails. But I can receive the mail from support-replies@logmein.com.

Do you have any idea I can fix this problem?

Regards

Regards