It's insulting and infuriating trying to contact LastPass support, I'm being herded around on their FAQ pages, clicking all kinds of "Contact Us" buttons only to end up at the same goddamn "First search for your problem here" garbage pages. "You will find a way to contact us at the bottom of the page". How about No, I won't?
If you don't want to offer real support, fine, don't. But be honest about it and don't jerk me around. Don't goddamnh label the buttons "Contact Us" when that's not what it's about.