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skislice
New Contributor

Re: Last Pass Renewal - You cannot purchase this product with your account

I'm having the same issue and wondering if anyone can help.  This is extremely urgent.

jonmash
New Contributor

Re: Last Pass Renewal - You cannot purchase this product with your account

I am having the same problem. The instructions you have provided do not work. I click on "Manage Family" and get stuck in an endless loop of trying to upgrade but I cannot upgrade.

 

This is unacceptable. You have cut access to all our accounts on our mobile devices. THIS IS URGENT.

sweed627
New Contributor

Re: Last Pass Renewal

This is massively frustrating!!! I have a cc that was jeopardized and caused my account to become inactive. I updated the payment info but it said there was an error and it was unable to force the payment through. No support at all, I can't call anyone, message anyone to resolve the issue. I've been extremely satisfied with LastPass, but this issue is a big deal!!!!!!!!!!!!! Please help or I will be finding another PW manager!