I have reached out to Microsoft on this issue, and they haven't been too helpful. I use the LastPass Safari extension on a Mac. When I try to load Powerpoint Online, only the title slide opens. It seems that Powerpoint Online just stalls on loading part way through. When I disable the LastPass extension, Powerpoint Online opens properly. This is really bumming me out! I have to use this combination of software/tools for my work, and it's annoying to have to turn the LastPass extension on and off. Please help!
OS: Big Sur v11.1
Browser: Safari v 14.0.2
Extensions: LastPass v 4.67.1
Thanks for reaching out. Our team is aware of this issue and currently working on a resolution, as it seems to only affect those using the Safari browser. I've also provided the details you added to our developers to hopefully help get this fixed as soon as possible.
Thank you, Rachel! Once the LogMeIn team has a chance to work on this, is it something that will be automatically pushed to previous downloads? Or should I keep an eye on updates and reinstall? Thanks!
You won't need to reinstall LastPass when this has been fixed, please just be sure your LastPass is up to date (these updates should be installed automatically when updating your browser or LastPass may also notify you if there is an update ready)