cancel
Showing results for 
Search instead for 
Did you mean: 
huynus98
New Contributor

Re: LastPass change active device type

Thanks @AshC , that worked for me

rynnne
New Contributor

Re: LastPass change active device type

Hi AshC,

 

I'm also experiencing the same issue. Been struggling to find the solutions for months now. Hope you can help

 Thanks.

AshC
GoTo Moderator

Re: LastPass change active device type

@rynnne   OK, I've updated your LastPass account to allow for a new device type change. 

 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
rynnne
New Contributor

Re: LastPass change active device type

thank you so much for your help.
ArKanG888
New Contributor

Re: LastPass change active device type

Hello @AshC, Good week to you!

I have the same problem, can you help me?

Problem:
I am a user of the free version of LastPass, and I unknowingly set the type to mobile after the 3 allowed free switches. I didn't know there's not a chance to choose the active device type after the 3 free allowed switches. Is there a way to change the setting to switch my active device back to computer?

DMH88
New Contributor

Active Device Type

I have a new mobile device and I accidentally set it as my "active device type" and it was the last time I could switch.  I want my PC as my active device type not my mobile device.  How do I get this changed?

 

DMH88

murattikir
New Contributor

Re: LastPass change active device type

I am a user of the free version of LastPass, and I unknowingly set the type to mobile after the 3 allowed free switches. I didn't know there's not a chance to choose the active device type after the 3 free allowed switches. Is there a way to change the setting to switch my active device back to computer

AshC
GoTo Moderator

Re: LastPass change active device type

@murattikir  OK, you're all set. 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
AshC
GoTo Moderator

Re: Active Device Type

Hi @DMH88 

I have added a device switch to your account.

 

 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
murattikir
New Contributor

Re: LastPass change active device type

thank you.