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PiGi78
New Contributor

LastPassword Free does not work

Hi

 

I use LastPassword only from PC (two PCs, desktop + laptop).

Few times happens that I login to LastPass and it tells me I can use only one type of device, but I'm using it only from PC (I didn't install it in any other device)

 

If I restart the PC, it backs to work.

 

I have the same problem in both PC, update to last version of OS and browser:

- Windows 10 (Edge and Chrome)

- Debian 10 (Chrome and Firefox)

1 ACCEPTED SOLUTION

Accepted Solutions
RachelO
LogMeIn Contributor

Re: LastPassword Free does not work

Thanks for giving that a try, to fix this white extension window issue could you try uninstalling the LastPass extension then reinstalling?




RachelO is a member of the LogMeIn Community Care Team.

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3 REPLIES 3
RachelO
LogMeIn Contributor

Re: LastPassword Free does not work

Hi @PiGi78,

 

We've done a refresh on your account, could you try logging out and logging back in to LastPass to see if you no longer see the note about changing device types? If you do see the notice, could you post a screenshot of what it that notice looks like so that we can investigate further?




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
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PiGi78
New Contributor

Re: LastPassword Free does not work

Hi.

 

I just login once more.

Now the Edge plugin works (I can fill usernames and passwords), but if I try to interact with it, I have an emtpy  poput (see the attached image)

 

LastPassword.jpg

RachelO
LogMeIn Contributor

Re: LastPassword Free does not work

Thanks for giving that a try, to fix this white extension window issue could you try uninstalling the LastPass extension then reinstalling?




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

View solution in original post