Login issue lastpass

[Niels1966]

Lastpass (app or website) just stops sending me sms, so now I cannot reach my vault! What to do?

[GlennD]

Hi @Niels1966, welcome to the community.

I reviewed your account and see some verification emails have been sent to you, which might explain why you are unable to sign in. You also have a security email set up on your account so please check it for the most recent verification email (valid for 2 hours). If it has expired already try to sign in again with your master password to trigger a new one.

[Niels1966]

Well thanks. This is not the problem. Problem: when I login in app/site, after typing Master Password and choosing "sent sms" the system just stopped sending sms. So I cannot reach vault or change settings! I need sms because I accidentally disabled authenticator app.

[Niels1966]

Well thanks. However, this is not the problem. Problem: when I login in app/site, after typing Master Password and choosing "sent sms" the system just stopped sending sms. So I cannot reach vault or change settings! I need sms because I accidentally disabled authenticator app.

[GlennD]

I've submitted a support ticket for you.