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dc_brian
Active Contributor

Magento 2 Admin loading issues with Chrome extenstion

Every using chrome & lastpass extension and using a Magento 2 website admin are having issues with it loading properly because of lastpass extension. 

 

Here is a github issue tickets where we have figured it out that lastpass is causing the problem.

https://github.com/magento/magento2/issues/36057

 

Disabling lastpass extension solves the problem.... clearly there is a problem with your extension and the magento 2 admin.

11 REPLIES 11
n2diving
New Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

I can confirm this issue is also happening for us as well.   Chrome on Windows 11 with Lastpass.... disabling the LP extension in Chrome resolves the issue.   Appears to be a race condition.

cralls
Active Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

I, along with many others can confirm this issue as well. I am a Magento 2 developer and this is happening on all my client sites. Magento is a highly popular eCommerce platform used by many sites. Is there any response from LastPass on this issue?

dc_brian
Active Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

zero response if you are a free user like me. If someone who has a paid version could contact support we may have better results.

cralls
Active Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

I am a paying customer along with several of my employees.

dc_brian
Active Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

have you contacted support through the extension? if so what did they say?

cralls
Active Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

Yeah, they did a screenshare with me and I have an open ticket. I will follow up here if they figure something out.

dc_brian
Active Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

Have all of your people who have paid extensions contact support... not just you. the more the better chance they will take this issue seriously and fix it. As you can see this community site is not going to help us.

cralls
Active Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

Been working with support on this issue and haven't seen the issue for about a week and a half. Has anyone else seen the issue lately?

dc_brian
Active Contributor

Re: Magento 2 Admin loading issues with Chrome extenstion

I've been on vacation for the last week.... it was happening the week before I left for vacation that is for sure.

If I see it any time this week I will let you know.

 

Thanks for trying to get this issue fixed!