Resetting Lastpass Master Password to last password - How?

[hickscathy]

What is the process for reverting back to the previous LastPass master password.  SMS Recovery is not working.

[EvanW]

Hello @hickscathy 

Can you share what you mean when you say SMS recovery is not working? 

Thanks!

[hickscathy]

 I am getting the same as others on the forum.  This one is exactly like what we are experiencing and I saw where someone else was able to have support reset back to the previous Master password. 

[hickscathy]

Re-Posting...

 I am getting the same as others on the forum.  See this link below

https://community.logmein.com/t5/LastPass-Support-Discussions/Recovery-failed-browser-extension-not-

installed-error/m-p/269986

I saw where someone else was able to have support reset back to the previous Master password.   I know my past 2 passwords and think someone may have hacked into my account since the SMS recovery is not working.  The recent announcement about a LP SECURITY BREACH has me worried.  Can support rollback to my previous master password?

[EvanW · Accepted solution]

Hello @hickscathy 

You can revert to the last master password using this link
https://lastpass.com/revert.php

Thanks!

[hickscathy]

Thanks for your good help.  My L P is reinstalled and functioning well, much to my relief!!