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TheHopper
Active Contributor

Re: Multiple lines in note field no longer works

Same here.  What the heck happened?   And the "ENTER" during editing - fails too. Does LastPass know about these two errors in the new release? The EXPAND doesn't work either.

Does the company know about these errors?  Or just the Community?

 

 

The_Coach
New Contributor

Re: Multiple lines in note field no longer works

Hi,

 

I can confirm that the organization is aware of the issue.

 

I raised a ticket yesterday conveying how disappointing it was from a customer experience perspective for no one from the organization to think people should know and got a response that basically said "use Edge instead of Chrome. We're trying to resolve the issue."

 

That says it all.

 

 

 

jo_p
Active Contributor

Re: Multiple lines in note field no longer works

Thanks for the update!

 

I'm using the Chrome extension on my Windows laptop. 

 

The workaround I'm currently using is

1. Write it up in Notepad
2. Copy and paste into the LastPass Notes field

HappyHiker
Active Contributor

Re: Multiple lines in note field no longer works

Thanks.... Notepad++  or other text editor is a good (temporary) solution until the TEAM at Logmein figures out how to solve these 2 problems.

The second one is that we millions? are also not able to ENLARGE the notes field with the <> button.

WTH.  What the Heck?

773roko
New Contributor

Enter and Ctrl-V no longer working in notes

Please advise your Lastpasser's that short cut keys are NOT currently working for some customers.

To input notes at this time they must use right-clicks for copy, cut and paste. A hard return is made by copying the end of a previous hard return line and right-click pasting it in. Short cuts do not work. Use the old pre Windows 95 right-clicks.

windyplayer
Active Contributor

LASTPASS BROKEN

I have always been able to type ENTER to add a NEW FREAKINGLINE to a password entry NOTES box in Lastpass. Now that is BROKEN> When I type ENTER it closes the EDIT BOX for the Password.

Please allow me to type a NEW FREAQKING LINE into the password box so that I can format these NOTES with NEW LINES.

 

BROKEN BROKEN BUG BUG BUG

 

UNKNOWN Version since I'm using it in a as an ADD ON web browser and can'tg find the version

Firefox latest as of today

See above

See above

I expect to be able to use ENTER to enter a NEW LINE in the NOTES of a last pass password entry.

ENTER CLOSES the last pass password entry dialog in the add on.

 

YES

 

LastPass extension or app version:
Web browser type and version:
Description of issue:
Steps to reproduce:
Expect behavior:
Actual behavior:
Behavior exists in different web browsers?

 

AshC
GoTo Moderator

Re: LASTPASS BROKEN

@windyplayer   I apologize for the frustrations. 

 

Please note we have a fix prepared for this soon.  As soon as we confirm the new release is available to customers we'll update this thread.  

 


Ash is a member of the GoTo Community Care Team.

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ifdefmoose
Active Contributor

Re: Multiple lines in note field no longer works

Temporary workaround:

Use copy/paste to paste a newline from another note (or another application) into the note field you're editing.

It's not convenient, but it works.

TheHopper
Active Contributor

Re: Multiple lines in note field no longer works

Thanks.  I refreshed this topic as a new problem.  Hope it gets visibility.  Seems like a very easy fix.

ifdefmoose
Active Contributor

Re: Multiple lines in note field no longer works

It is by no means a fix, it's a workaround for a stupid change that some developer made and got past QA and beta testing. 

 

It only happens when editing the Notes field in a password entry; the Enter key works fine when editing a Secure Note.

 

It needs to be corrected post haste.