cancel
Showing results for 
Search instead for 
Did you mean: 
ryno1
New Contributor

last pass master recovery OTP via extension not working

Hi 

I have a bit of a problem. I normally use the chrome extension for lastpass.

I had to reboot today, and lastpass wont let me in

I've followed the Forgot password link

It's sent me a new link via email to follow to get to the recovery vault.

When I go there it says, User one time password yes/no

If I select yes, it seems to think for a minute then says please enter a valid user or one time password

And that are my only options. 

 

1 REPLY 1
deutan
New Contributor

Re: last pass master recovery OTP via extension not working

I have a similar issue, suddenly my account was log out and currently unable to log in and recover my account. I've tried many times and keep notifying me that the recovery account won't work, LastPass verification was successfully sent out through my cellular number. I just made a ticket to customer care. 

 

Tags (1)