@NTHG Thanks for responding. I actually did see this post on another thread, but considered it didn't apply here because
Anyway, I'll follow up with support.
it's been more than a month.
2 software updates, but the app still doesn't work on MacOs.
I'm paying for a service that doesn't work: hope you're working to fix it!
There is another thread with the same issue:
Clearly we aren't all crazy. Someone needs to work on this!
Hey I may have found a solution!
I opened up the LastPass app and entered in my login information and the icon began spinning. I then immediately went to the menu bar and went to File Menu and did "Clear Cache."
At first it just timed out. I did it again and I am now logged in using my lastPass App.
Give me a Thumb's up if this works for you!
This solution did work for me for a short time, but I found the root cause of the problem was a corrupted shared password. I contacted support and they were able to identify (somehow) which of my passwords was corrupted. After removing this shred password my lastpass began to behave normally again.