cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Highlighted
New Contributor

Computer in session but not on the remote

Hi

I am trying to connect to my host computer, but it is showing as session, but I have closed the session on my remote computer. 

Now when I try to connect its comes up with the error please check internet connection, but the internet connection on the hose and remote computers are fine.

 

Screenshot 2020-06-19 at 13.30.41.jpg

 

Is there anything i can do get back in without having to physically go to the host and restarting it.

 

Using the Logmein Client on Mac to access the host computer which is on Windows 10.