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Active Contributor

LogMein AntiVirus Page Slow

We're having a very difficult time attempting to migrate all users from Kaspersky to LMI AV.  The page refresh is practically unusable.  With less than 30 days to migrate it's nexxt to impossible.  Can someone please look into the refresh rate, i'm not sure if it's our account or not, but I have a hard time believing all users could have this issue.

LogMeIn Contributor

Re: LogMein AntiVirus Page Slow


Is this problem occurring when you are remoted into one of the machines trasitioning to LMI AV?  Does it freeze somehow, or just stop sending during periods of high activity?

Active Contributor

Re: LogMein AntiVirus Page Slow

Hi SpinBJT,


We have over 800 endpoints in Central as well and often find the LMI AV manage page very slow.  I am 'assuming' you are referring to the point where you get the spinning refresh circle with the 'please wait.'   While this is much better than it was when LMI AV was first released, it is still causing frustration when using the product.