cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Highlighted
Active Contributor

LogMein AntiVirus Page Slow

We're having a very difficult time attempting to migrate all users from Kaspersky to LMI AV.  The page refresh is practically unusable.  With less than 30 days to migrate it's nexxt to impossible.  Can someone please look into the refresh rate, i'm not sure if it's our account or not, but I have a hard time believing all users could have this issue.

3 REPLIES 3
Highlighted
LogMeIn Contributor

Re: LogMein AntiVirus Page Slow

Hi,

Is this problem occurring when you are remoted into one of the machines trasitioning to LMI AV?  Does it freeze somehow, or just stop sending during periods of high activity?

Highlighted
Contributor

Re: LogMein AntiVirus Page Slow

Hi SpinBJT,

 

We have over 800 endpoints in Central as well and often find the LMI AV manage page very slow.  I am 'assuming' you are referring to the point where you get the spinning refresh circle with the 'please wait.'   While this is much better than it was when LMI AV was first released, it is still causing frustration when using the product.

John

Highlighted
New Contributor

Re: LogMein AntiVirus Page Slow

I'm having the same issue.  LogMeIn Antivirus page takes for ever to load and finally logs out.  I was only able to include a file exclusion.  Please help

Regards