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Active Contributor

My plan was renewed by mistake.

LgMeIn is a fraud, dont't add your card data. They will fraud your card, it is impossible to cancel the subscription. 2 years ago I tried to cancel, today they automatically pulled money (~3000EUR) from the card although I canceled the subscription !

LogMeIn Manager

My plan was renewed by mistake.

Hi @Adrian2007,


I apologize for the frustration this issue caused you. I asked to have your account reviewed after seeing this post and was informed that you called our support and a full refund of the most recent renewal has already been issued.

This support article explains how to generate a receipt from your account showing this refund and the amount: How do I receive a receipt/invoice for my LogMeIn subscription?

Glenn is a member of the LogMeIn Community Care Team.

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