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writersblock
Active Contributor

Re: LogmeIn Is lagging and patchy

Right. I figured that out. What is LMI doing to address this issue?

 

 

AshC
LogMeIn Contributor

Re: LogmeIn Is lagging and patchy

@writersblock  We are still investigating the cause of this.  If you want to send log files from the problem computer to 'gotoservice@logmein.com' we may be able to add them to the ticket for closer examination. 

 

Thanks.

UsernameTaken
Active Contributor

Re: LogmeIn Is lagging and patchy

@AshC  checking if there are any new updates to this issue on Macs with version 4.1.0.11887. One of our support staff is asking, and I have asked for logs again in case more are needed.

mmitchell3526
Active Contributor

Re: LogmeIn Is lagging and patchy

Hi,

I was using a 2012 macbook pro with an LG 4k monitor and had severe lag for weeks. So, I was finally able to switch my 2012 macbook pro out with a late 2014 iMac and I still have the LG 4k monitor connected. I do not have any lag with this configuration.

Thanks.

UsernameTaken
Active Contributor

Re: LogmeIn Is lagging and patchy

@mmitchell3526  What OS and LMI host versions?

AshC
LogMeIn Contributor

Re: LogmeIn Is lagging and patchy

Thanks for confirming things, @mmitchell3526