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New Contributor

Deleting Account

Hello, I don't know where I'm supposed to post this message, but I would like to delete my account and everything associated with it as I don't use it and have no use for it.

 

Please help. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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LogMeIn Contributor

Re: Deleting Account

I apologize for the frustrations; we do not currently have a way for customers to delete their own information by themselves.

 

Here is an updated support page where you may either call Customer Support or create a case for email follow up:  https://support.logmeininc.com/hamachi/help/how-do-i-contact-hamachi-customer-support 

View solution in original post

52 REPLIES 52
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New Contributor

Delete my account

Hi, can you please delete my logmein account, my community account and any and all information you store that relates, anonymously or otherwise, to me.

I do not use the product enough to justify payment, therefore I wish to close all my accounts.

Thanks
Aivaras
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New Contributor

Delete account

 

Hi, i would like to know if it's possible to delete my logmein account, my community account and any all information the web site stores that relates, anonymously or otherwise, to me.

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Retired LogMeIn Contributor

Re: Delete account

Hi @Sassa27 I am sorry to hear you want to cancel. Any requests for changes to your account should be made directly to Support either by phone or email: https://secure.logmein.com/contactus/

 

Sincerely,
Lisa Kate
LogMeIn Community Manager

Lisa_K8 is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Delete account

i want delete my account because I do not need it

Tags (1)
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New Contributor

Delete account

Hello, I don't know where I'm supposed to post this message, but I would like to delete my account and everything associated with it as I don't use it and have no use for it.

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Active Contributor

Re: Delete account

Hello.

 

I'm not the original poster, but how do I contact Support?

 

You said "Any requests for changes to your account should be made directly to Support either by phone or email"

but I couldn't find Support's email address. Only a phone number.

 

I want to delete my account too, but I want to do it through email.

 

The Best.

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LogMeIn Manager

Re: Delete account

Hi @karllee,

 

You can submit a support ticket here. Just select Support as your reason and enter Delete Account as your question. After you click the Ask button you will be given the option to enter you account details and submit the ticket.

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: Delete account

Thank you, sir. Thank you. 🙂
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New Contributor

Re: Delete account

Hi,
I also want to delete my account.
But I am not able to submit a ticket:
When I click "No, submit my question" there comes a dialog to enter more information. But as soon as the dialog is shown, the complete page is refreshed an the dialog is closed.
Tested with Edge and FireFox (62.0.3).
Can you help me please?
 
Thanks