@jjjjj1 If the case creation page is still failing foryou, you may click on my Community name and send me a private message with your login email address. I still cannot recreate the case failure flow from here.
To update or modify your subscription settings, please follow this online guide or contact our customer support department directly: http://help.logmein.com/articles/en_US/FAQ/How-to-modify-your-LogMeIn-subscription
On Saturday I paid a LogMeIn Hamachi Standard subscription. The idea was to create a 6 users network for gaming. The experience was a disaster. Constant lag and and a really slow connection prevented us from playing. In the end, what should have been a fun afternoon, was just a wasting of 50 USD.
I'd like to cancel my subscription and get a refund, please. To my surprise, there's no option online for cancelling anything, and reading this forum plagged with people denouncing a bad experience with billing pushed me to post this here.
Please, delete my account. I cant do this by myself because your site https://secure.logmein.com/contactus/ and http://help.logmein.com/?cu=1&fs=ContactUs&l=en_US&c=products%3Almihamachi2 is broken - it refreshing after 2 seconds every time i've tried to create ticket
@Plaplapla Sorry about that. Unfortunately we do not take billing or account change actions through the Community, as it is not secure. However, I am concerned about the support site experience you had, because we don't seem to have any other reports from customers. Have you already tried to access our support sites through a private browsing window or after rebooting / clearing your cache?