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AshC
LogMeIn Contributor

Re: Deleting Account

I apologize for the frustrations; we do not currently have a way for customers to delete their own information by themselves.

 

Here is an updated support page where you may either call Customer Support or create a case for email follow up:  https://support.logmeininc.com/hamachi/help/how-do-i-contact-hamachi-customer-support 

View solution in original post

eddy123
New Contributor

Re: Deleting Account

Hello there I was hoping to also delete my account i dont understand why i need to go through a phonecall to do it but im hoping to , this would be a simple improvement plus i was only trying this out didnt realise it had no delete account option.

AshC
LogMeIn Contributor

Re: Deleting Account

@eddy123  As referenced in the solution, you may create a case for email follow up if you cannot call into Customer Support by phone.

AmriMahdi100
New Contributor

Re: Deleting Account

HELLO. I want deleting my account.

because I have another account

Roulette_321
New Contributor

Re: Deleting Account

Hi, can you please delete my logmein account and other information, thanks in advance for your help.

AshC
LogMeIn Contributor

Re: Deleting Account

@Roulette_321  As mentioned in the solution on this thread, Customer Support needs to create a case for deletion requests.  We don't handle those here in the Community.

asashayko
New Contributor

Re: Delete account

Same as previous person - can't submit a ticket to delete my account.

 

Any ideas how to do that?

AshC
LogMeIn Contributor

Re: Delete account

@asashayko  Did you click the 'Contact' link on the LMI support pages, or attempt to dial one of the phone numbers listed?

asashayko
New Contributor

Re: Delete account

Indeed I clicked attempt to dial one of the phone numbers. Using the link from the Solution post, helped to submit a ticket.

Thanks!
Former Member
Not applicable

Deleted my account

Good day.
I ask you to delete my account, as I did not find how to delete the account from your system and I do not want to use this service and product, since the product did not give me. Thanks.