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manen
New Contributor

hamachi subscription change

I purchased a regular subscription to the hamachi standard, and I also received the receipt through the email I wrote when I purchased it. However, I can't modify the type of subscription to the network through the Logmein pro page or the logmein hamachi program. Also, even if I create a new network, I can't create a network with more than five PC by applying a paid subscription.

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Accepted Solutions
AshC
GoTo Moderator

Re: hamachi subscription change

@manen   There can sometimes be a delay for new Hamachi purchases of up to 24 hours.  If you don't receive full access by then, I would call Customer Support to confirm the purchase went through. 


Ash is a member of the GoTo Community Care Team.

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1 REPLY 1
AshC
GoTo Moderator

Re: hamachi subscription change

@manen   There can sometimes be a delay for new Hamachi purchases of up to 24 hours.  If you don't receive full access by then, I would call Customer Support to confirm the purchase went through. 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!