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swigco
Active Contributor

Re: Windows 10 v2004 blocks screen blanking ability

NIck, same here. Except my sysadmin swears that her screen is still blanking without the display driver. I now mine is not. So it may be hit or miss depending on hardware (though we all have pretty standardized Dell hardware). I had to reinstall LMI to get the display driver back. Not a solution to roll out to everyone.

Pavla

Anon95955
New Contributor

Re: Windows 10 v2004 blocks screen blanking ability

I am on the latest update and still not blanking the host monitor

AshC
LogMeIn Contributor

Re: Windows 10 v2004 blocks screen blanking ability

@Anon95955  What operating system and hardware are you using at the Host location? 

 

Is your Host PC in a docking station of some kind, or is the display connected via VGA or similar? 

Anon95955
New Contributor

Re: Windows 10 v2004 blocks screen blanking ability

Windows 10 21H1. No docking station. Yes directly connected. Display port HDMI

AshC
LogMeIn Contributor

Re: Windows 10 v2004 blocks screen blanking ability

@Anon95955  If at any time in the past you manually disabled the LogMeIn display driver, then you may need to re-install the endpoint again. 

GregLMI
Active Contributor

Re: Windows 10 v2004 blocks screen blanking ability

Hello,

 

LMI is still on 4.1.0.14344 and no update is detected.

 

Any news about next (official) update ?

 

Thanks

AshC
LogMeIn Contributor

Re: Windows 10 v2004 blocks screen blanking ability

@GregLMI  If you click my Community name you can send a private message with your LMI login email and remote computer name, for the purposes of an account status check.  

 

Or -- you can always contact Customer Support at any time: https://support.logmeininc.com/central/help/how-do-i-contact-support