The following information was very, very hard to find online. And it didn't come from LogMeIn. So I'm writing in the hopes that someone else who had LogMeInRescue auto-installed on ones Mac and then spent hours trying to remove it, will find this post and know how to get LogMeInRescue deleted out of the Mac.
Solved! Go to Solution.
Thanks rhebert333
This is still sometimes an issue for me.
LMI Rescue Unattended Access (UA) will cease to work. The Rescue icon is grey out in the menu bar and the applet must be removed manually.
I have found that it is easily removed by deleting the LMI folder/file references in:
\Library\LaunchAgents
\Library\LaunchDaemons
\Library\Application Support\
Take note of the UA number of the folder name located in " \Library\Application Support\LogMeIn Rescue\Unattended\".
Open terminal and run the following to clean up any remaining traces of UA :
sudo rm -rf com.logmeinrescue.unattended.agent."UA number"
For this example: sudo rm -rf com.logmeinrescue.unattended.agent.1666661
Reboot the Mac
I ty so much for your information and the time you spend on reporting it to others.
I had several problemas with sound on un softphone app caled jitsi. Others could hear me But I couldnt hear them.
I am a Mac user for 6 years and I already found some apps very dificult to remove
Problem solved ! ty again
Laura
Scott:
I'm using Mountain Lion. I can't seem to select "System Files" and "ARE" near the top. Can you give me a little more info on how to get this?
ANy help would be appreciated.
PZ
In the aforementioned advanced Spotlight choose "Other" in the "Kind", it will open a list of options and scroll down to "System Files". I chose to check the box at the right so it will come up as an option in the future. Now you can choose on the right the "are included".
Thanks to the OP for this tip, it was bugging the hell out of me!
Thank you indeed!
It's incredible that they hide the code so you can't uninstall it.
I'll just add that in order to get the "System files" are included you can press the dropdow that says "Kind" and select "other" then search for "System Files".
Now "System Files" should be selected and you can change the next dropdown to "ARE included".
TIP: Don't delete everything as some files can be for other programs/services. You can see in which folder they are at the bottom of the window.
Wow! Thanks so much! I have been digging like a miner through this mac trying to delete this app, and could NOT find it until I read this tip!! I had no idea that entire menu was there!!!
Big thanks!! And major thanks to the OP as well for the tips and instructions!
Wow, this is downright sneaky of them. Not cool, LogMeIn. Not cool.
Thank. You are definitely right, I have never encountered a program so intrusive and arduous to remove from OSX. I appreciate your write up.
Type this in Terminal :
cd /var/tmp/
ls -a
now you should see the application (Logme … something … .app )
you can remove it with :
rm -rf {name.of.the.app}
(to write the app name fast and correctly you can type the first two or three characters and press the tab key)
***
i have no idea who had this strange idea to install this app there. really weird!
It seems to me that this could qualify it as malware......
I only installed it because a vendor I use needed to troubleshoot their product. I will *never* allow this product to *ever* be installed on any system I own or administrate.